The Store Room: “What is your mission statement for your business?”
Our monthly column is devoted to what works and what doesn't - for our readers, from our readers
"What is your mission statement for your business?"
Tracy Bloom Schwartz
Creative Parties, Ltd.
Creative Parties, Ltd. strives to meet the clients' needs in a timely and professional manor. We endeavor to create excellence in design and execution as well as be creative within budgetary guidelines. It is our goal to deliver products and services that exceed our clients' expectations.
Fun Party and Wedding Services
My parents started this company in 1973 and I think my dad's "mission statement" sums it up pretty well: "Work hard and pay your bills."
Party Outlet, Inc.
Party Outlet is committed to providing our customers the best service and selection of party supplies in the tri-state area. We provide a fun and friendly atmosphere to make our customer's party planning needs easy and affordable. Customers can rely on Party Outlet to have the latest party trends available and inspire them with planning ideas that will make their event the best it can be.
Innovative Party Planners
Owing Mills, Md.
Our mission statement is, "Making the preparation of your event as enjoyable as the celebration." The party may last for four hours but countless hours go into the preparation of the event, and those hours should be fun and stress free. That is the service we provide.
Although I am not presenting my own company's mission statement, it is one that I have shared the sentiment and believe that it has great value to all that are in the party business. It comes from Party City and was their mission statement at the time when Jim Shea was the CEO around 2002. It read as follows:
"Make it easy and fun for our customers to celebrate the special times in the lives of their family and friends. Offer a complete assortment of fresh and exciting merchandise at great value in an environment that provides a sense of enjoyment and discovery."
I worked for Party City at that time and left them in 2006 to start my own store. I am now doing a temp Halloween store verses the year around party store. No matter what our stores are in regards to assortment, design or volume, we can all use the concept above of a focus on the customer approach.
Party Planet Superstores
To create a shopping experience where unparalleled guest service, product selection and value is our highest priority.
PJs Party Supply
Our mission statement is prominently displayed and included in our employee handbook:
"PJ's Party Supply is a company devoted to helping people discover innovative ways to celebrate all the milestones, small and large, in their lives. Our mission is to make the selection and purchase of supplies needed for all types of events and parties a convenient, organized, worry-free and timesaving undertaking.
This store offers quality and courteous service for both consumers and businesses, at a fair price. Service is our priority and we will never let a customer walk out of our establishment without feeling they have received 100 percent of our attention for any size purchase, referrals or suggestions for their needs."
We live by our motto: "You invite the guests, we'll supply the rest!"
Nancy J. Bauman
Wally's Party Factory/Card & Party Factory/Wicked Wally's
Wally's Party Factory Mission Statement:
Wally's Party Factory, which also does business as Card & Party Factory, is the nation's largest privately-held, family owned, chain of independent party supply stores. We are devoted to helping our customers celebrate the most important events in their lives by providing unrivaled customer service, offering an excellent selection of the best products and pricing those products competitively. We also give back to our local communities, each of which we treat as our home."
North Reading, Mass.
We at the Jokers Wild in North Reading and Danvers, Mass., wish to hold onto that personal service style of business that the majority of the world populace has grown up with. Being determined to deliver a product and service to our customers with a hands-on, one-on-one approach is a mission statement we strive to uphold. Maintaining a large variety of "not your everyday inventory" on a year round basis allows us to call ourselves a true specialty business.
This gives customers who shop at Jokers Wild a choice in what they have available to purchase. It also allows us the opportunity to work with our customers in finding the perfect solution to their costuming, stage and party needs. We will endeavor to continue giving that hands-on service and full-scale specialty supplies to our customers for as long as they are in need.